| 1. Small items must be packed in
sealed boxes. Any article that needs to be disassembled or disconnected must be done
before the movers arrive (i.e. beds, mirrors on dressers, electronics unplugged, etc).
If you would like the movers to assist with any of the above, there is a charge of $11 for
every 15 minutes of work. You must also provide all necessary tools the movers will
need. Our movers do not disconnect or reconnect washer, dryer or refrigerator hoses. 2. Only clothing may be left in drawers.
However, please use your best judgment on how much you leave in there, especially
if it is an exceptionally heavy piece or if there are a lot of stairs involved. By
removing the contents, you greatly decrease the risk of damage. In the event that
the movers have to remove the drawers and carry them separately because you have packed
them too full, we will have to charge one point per drawer carried.
3. Articles that are
exceptionally fragile or valuable will not be handled unless they are properly packaged
and identified by the owner. These items include lamps, shades, plants,
pictures, mirrors and glass table tops. The movers do not provide boxes and tape nor
do they pack them.
4. The time that we quote you
for the movers to arrive within should be considered firm but can change according to
various factors. These include vehicle problems, weather and customers scheduled
before you. Our point system allows us to run on schedule most of the time, however,
there are times when the crew will be running late. If this situation arises, we
will contact you as soon as possible. Please try to leave your phone in service
on the day of the move.
5. Payment is expected at
the time of the move unless other arrangements have been made. We accept cash,
checks or money orders on the day of the move. We also accept Mastercard,
VISA, or Discover if the card number is called into the office at least one
day prior to the move. |
